Frequently asked questions

All the answers to your questions

Where are the Villas des Trésoms located?

The Villas des Trésoms are located at 25 and 27 boulevard de la Corniche in Annecy. Geneva is only 40 minutes away by car and La Clusaz is 45 minutes away.

What are the opening hours of the reception at the Villas des Trésoms?

The reception at Villas des Trésoms is open 24 hours a day, to better inform you.

What are the arrival and departure times for the Villas des Trésoms?

Arrivals at the Villas des Trésoms are from 6 pm and departures until 10 am.

What types of accommodation are the Villas des Trésoms?

The Villas des Trésoms are divided into 2 categories:
- The villa "Like a garden" (2 suites and 2 rooms for 8 adults and 4 children)
- The villa "Like a journey" (3 suites and 1 room for 8 adults and 6 children)

What is the maximum number of people that can be accommodated in the Villas Les Trésoms?

Each Les Trésoms villa can accommodate up to 8 adults and four children.

Are the Villas des Trésoms ready to welcome families?

Les Villas des Trésoms offers family rooms so that you can enjoy a stay with your family.

Are pets allowed in the Villas des Trésoms?

Yes, our friends the animals are accepted, with a supplement of 15 euros per day and per animal within the Villas des Trésoms.

Is it possible to rent one of the Villas Les Trésoms for a single night?

A minimum stay of two to seven days, depending on the period, is required for the Villas les Trésoms. Please contact the reception for more information.

Do we have to bring our own linen when we rent a villa Les Trésoms ?

Linen is provided in full when you rent a Les Trésoms villa.

Do we need to clean up before we leave Les Trésoms?

Before you leave Les Trésoms, please empty your garbage cans into the bins provided, clean the dishes and tidy up as necessary.

Is the cleaning included in the rental of the Villas Les Trésoms?

The overall cleaning done at the end of the stay is included in the rental of Les Trésoms villas.
A cleaning fee of 200 euros may be applied in case of unfinished dishes, un-emptied garbage cans, untidy.

At what time should I leave the villa Les Trésoms on the day of my departure?

The departure of the Villas Les Trésoms takes place from 8 am to 10 am.
The arrival and departure of the Villas are carried out by an inventory of fixtures of 30 minutes each.

If I break something during my stay at Les Trésoms, how do I report it?

If an object is broken during your stay in our villas Les Trésoms, we thank you to declare it directly to the reception.
Also, we thank you to contact your insurance company.

Is the swimming pool of the Villas Les Trésoms heated?

Yes, the pools at Les Trésoms are heated but only available in summer.

Do the Les Trésoms villas have private pools? Do we have access to the hotel's outdoor pool?

Les Trésoms villas have their own private pool, so the hotel's outdoor pool is reserved for hotel guests.

Is there a spa at the Villas des Trésoms?

Yes, the Villas des Trésoms have a spa open every day from 9am to 7pm, and on Fridays and Saturdays from 9am to 8pm.

Is there a restaurant in the Villas des Trésoms?

Yes, you will find the hotel's restaurants and bar with a view of Lake Annecy just a stone's throw from the Villas des Trésoms. According to your wishes, you will be welcomed at La Rotonde for a gastronomic cuisine, at L'Atelier for a contemporary cuisine and at L'Atelier Mobile for a light meal at any time of the day.

Is there a bar in the Villas des Trésoms?

Yes, you will find the hotel bar facing Lake Annecy just a few steps from the Villas des Trésoms. It is open every day from 7 am to 1 am.

What are the opening hours of the Villas des Trésoms bar?

The bar of the Hotel des Trésoms, located just a few steps from the villas, is open every day from 7 am to 1 am.

Can we organize a meeting at the Villas des Trésoms?

Yes Les Villas des Trésoms offers you a meeting room, equipped with fiber optics, a paperboard, a microphone and audio system, a video projector and air conditioning.

What are the terms of payment for a reservation made at the Villas des Trésoms?

For reservations at Les Villas des Trésoms, direct at more than 60 days: 50% of the amount is paid at the time of reservation and 50% of the amount at 2 months before your arrival.
For direct reservations less than 60 days: 100% of the amount must be paid at the time of reservation, the reservation is non-cancellable, non-refundable.

Is a deposit required for the Les Trésoms villas?

A deposit of 3.500 euros will be required upon arrival at the villa Les Trésoms on a bank card.

Can I cancel a reservation made at the Villas des Trésoms?

For a reservation made at the Villas des Trésoms, the payment of the totality of the stay is made before the arrival, there is no possible cancellation.

Do the Villas des Trésoms have a parking lot?

Yes, you will find an outdoor parking lot in front of the Villas, as well as a recharging strip for electric vehicles in the parking lot of the Trésoms hotel.

Do the Villas des Trésoms have a shuttle service?

Yes, Les Villas des Trésoms has a shuttle service to take you to the train station and/or the airport.

What is the nearest airport to Les Villas des Trésoms?

The closest airport to the Villas des Trésoms is Geneva airport at 30 min. It is also possible to come from Lyon St Exupéry airport at 60 min.

What is the nearest train station to Les Villas des Trésoms?

The Annecy train station is the closest station to the Villas des Trésoms, it is located at 2,7km.

Can we rent bicycles during our stay in the Villas Les Trésoms?

Yes, at the reception of the hotel Les Trésoms.

What are the tourist activities near the Villas des Trésoms?

You will enjoy visiting the old town of Annecy, its lake and beaches, the Palais de l'Isle, the walks and hikes in the Semnoz mountains, and more.

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